How do I log a Support Request?
Only Portainer Business (BE) customers with a Professional or Enterprise subscription can log tickets directly with Portainer. For all other users, we recommend our community support resources.
How to log a support request:
Go to the Get Support page on the Portainer website.
After reviewing the existing resources to see if your question has already been answered, scroll down to the Get Business Edition Support section and complete the form.
Tickets are checked and resolved by Portainer staff within the SLA.
If we think it's easier to speak to you about a ticket directly, we'll reach out to organize a meeting via Zoom (or similar platform).
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