Troubleshooting

Check here for help with common issues and how to troubleshoot your Portainer installation.

• Why can't I use the console with my container?

• How can I move existing Edge Agent deployments to a new Portainer Server instance?

• Why is my node count higher than it should be?

• How do automatic updates for stacks/applications work?

• How does the image update notification icon work?

• Can I build an image while deploying a stack/application from Git?

• Why can't my agents communicate with Portainer on Swarm?

• Why don't custom standalone app templates show when using Docker Swarm?

• Can you view deleted container logs in Portainer?

• I enabled "Force HTTPS only" and now I'm locked out of Portainer. How do I get back in?

• Exposed ports in the container view redirect me to 0.0.0.0. What can I do?

• How can I switch back to internal authentication?

• How do I reset my Portainer password?

• How can I get the logs for Portainer itself?

• Why can't my users see anything in the environment they have access to?

• How do I configure Portainer's GitOps features to authenticate to a Bitbucket repository?

• Why is a feature only available in Portainer Business Edition?

• Client sent an HTTP request to an HTTPS server

• Runtime and Resource sliders are not showing the set value on ARM

• Why do I see a lot of TLS handshake errors in my Portainer and/or Agent logs?

• My license is valid but I get "Failed to get license info" or "Unable to retrieve license info" messages. How can I fix this?

• Why has my Environment IP not updated after I changed it?

• How to enable/disable image Up-to-date indicator

• I am unable to push an image to an AWS Elastic Container Registry

• Why are stack deployment times slow?

• What does a 500 error code mean?

• Why is my console closing after a certain time?

• How can I use my custom certificate authority (CA) with Portainer?

• Troubleshooting Edge Agent Connection Issues

• How can I roll back to a previous version of Portainer?

• Unable to Access Pod Logs in My k0s Cluster

• Unable to Login via LDAP in Portainer

• Environment Variable Management in Docker: .env vs. stack.env

• Why is my Portainer Edge Agent using a large amount of memory

• “Failed logging user activity” Error in Portainer

• Unable to Authenticate After Portainer Update

• How do I recover orphaned stacks from a previously deleted environment?

• How do I change the way I connect to an environment without losing my existing stacks?