> For the complete documentation index, see [llms.txt](https://docs.portainer.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.portainer.io/sts/faqs/getting-support/how-to-get-support-for-business-edition-customers-with-a-subscription.md).

# How to get support for Business Edition Customers with a subscription

#### If you're a Business Edition Customer here are the ways to get support. <a href="#hs_cos_wrapper_kb-article-module-4" id="hs_cos_wrapper_kb-article-module-4"></a>

1. Go to [Get Business Support](https://www.portainer.io/portainer-business-support?hsLang=en) and log a support case
   1. Complete the form, providing as much detail as possible (we love screenshots!) then submit.
   2. Ticket updates are managed in the portal (you'll also receive an email notification).
   3. Note: If we think it's easier to speak to you about a ticket, we'll set up a Zoom meeting.


---

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