Portainer Documentation
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Portainer Documentation
  • Welcome
  • What's new in version 2.39
  • Release Notes
    • Introduction
    • Portainer architecture
    • Lifecycle policy
    • Requirements and prerequisites
    • Install Portainer BE
    • Install Portainer CE
    • Add an environment to an existing installation
    • Updating Portainer
    • Home
    • Docker/Swarm/Podman
    • Kubernetes
    • Azure ACI
    • Nomad
    • Edge Compute
    • Observability
    • Account settings
    • User-related
    • Environment-related
    • Registries
    • Licenses
    • Logs
    • Notifications
    • Settings
    • Getting started
    • Installing
    • Upgrading and downgrading
    • Licensing
    • Troubleshooting
      • Access and authentication
      • Agents and environment management
      • Stacks, deployments and updates
      • UI and features
      • Logs, errors and debugging
        • Unable to Access Pod Logs in My k0s Cluster
        • Can you view deleted container logs in Portainer?
        • How can I get the logs for Portainer itself?
        • Why can't my users see anything in the environment they have access to?
        • Why do I see a lot of TLS handshake errors in my Portainer and/or Agent logs?
        • "Failed to get license info" or "Unable to retrieve license info" message with valid license
        • What does a 500 error code mean?
        • Why is my console closing after a certain time?
        • “Failed logging user activity” error in Portainer
      • Certificates and security
      • Registry and image management
    • Contributing
    • Known issues
    • Getting support
    • Manage Portainer using Terraform
    • CLI configuration options
    • App templates
    • The Portainer Edge Agent
    • Access control
    • Reset the admin user's password
    • Security and compliance
    • Encrypting the Portainer database
    • Using your own SSL certificate with Portainer
    • Using mTLS with Portainer
    • Stream auth and activity logs to an external provider
    • Using Portainer with reverse proxies
    • How Relative Path Support works in Portainer
    • Helm chart configuration options
    • Docker roles and permissions
    • Kubernetes roles and bindings
    • Deprecated and removed features
    • How to prestage an Edge Agent environment
    • Accessing the Portainer API
    • API documentation
    • API usage examples
    • Portainer Academy
    • YouTube
    • GitHub
    • Slack
    • Discord
    • Open a support request
    • Contribute
    • Build instructions
  • Privacy Policy
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. 2.39 LTS
  2. Frequently Asked Questions
  3. Troubleshooting

Logs, errors and debugging

Unable to Access Pod Logs in My k0s ClusterCan you view deleted container logs in Portainer?How can I get the logs for Portainer itself?Why can't my users see anything in the environment they have access to?Why do I see a lot of TLS handshake errors in my Portainer and/or Agent logs?"Failed to get license info" or "Unable to retrieve license info" message with valid licenseWhat does a 500 error code mean?Why is my console closing after a certain time?“Failed logging user activity” error in Portainer
PreviousWhy can I not see an option to update the Portainer version within the UI?NextUnable to Access Pod Logs in My k0s Cluster

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