# Frequently Asked Questions

- [Getting started](/2.33-lts/faqs/getting-started.md): Learn more about Portainer: how it works, what we collect, and how to get started.
- [How do I get started with Portainer?](/2.33-lts/faqs/getting-started/how-do-i-get-started-with-portainer.md)
- [What is Portainer's architecture?](/2.33-lts/faqs/getting-started/what-is-portainers-architecture.md)
- [What information does Portainer collect?](/2.33-lts/faqs/getting-started/what-information-does-portainer-collect.md)
- [Can I use Portainer CE in a production environment?](/2.33-lts/faqs/getting-started/can-i-use-portainer-ce-in-a-production-environment.md)
- [How does Portainer secure connectivity to and from Agents and Edge Agents?](/2.33-lts/faqs/getting-started/how-does-portainer-secure-connectivity-to-and-from-agents-and-edge-agents.md)
- [Which is more secure, the Agent or the Edge Agent?](/2.33-lts/faqs/getting-started/which-is-more-secure-the-agent-or-the-edge-agent.md)
- [What does Portainer's backup include?](/2.33-lts/faqs/getting-started/what-does-portainers-backup-include.md)
- [How does Portainer respond to CVEs?](/2.33-lts/faqs/getting-started/how-does-portainer-respond-to-cves.md): In this article we'll talk about CVEs and how we respond to them at Portainer.
- [Can Portainer’s interface language be changed?](/2.33-lts/faqs/getting-started/can-portainers-interface-language-be-changed.md)
- [Why shouldn’t I give all Portainer users admin access?](/2.33-lts/faqs/getting-started/why-shouldnt-i-give-all-portainer-users-admin-access.md)
- [Installing](/2.33-lts/faqs/installing.md): Help with installing Portainer - requirements, support and troubleshooting the process.
- [How do I install Portainer?](/2.33-lts/faqs/installing/how-do-i-install-portainer.md)
- [Can I run Portainer on my configuration?](/2.33-lts/faqs/installing/can-i-run-portainer-on-my-configuration.md)
- [How do I change the port that Portainer runs on?](/2.33-lts/faqs/installing/how-do-i-change-the-port-that-portainer-runs-on.md)
- [My host is using SELinux. Can I use Portainer?](/2.33-lts/faqs/installing/my-host-is-using-selinux.-can-i-use-portainer.md)
- [Does Portainer support WSL1?](/2.33-lts/faqs/installing/does-portainer-support-wsl1.md)
- [Which ARM architectures does Portainer support?](/2.33-lts/faqs/installing/which-arm-architectures-does-portainer-support.md)
- [Portainer isn't starting on my Windows server - help!](/2.33-lts/faqs/installing/portainer-isnt-starting-on-my-windows-server-help.md)
- [How can I ensure Portainer's configuration is retained?](/2.33-lts/faqs/installing/how-can-i-ensure-portainers-configuration-is-retained.md)
- [Does Portainer support TLS for socket connections?](/2.33-lts/faqs/installing/does-portainer-support-tls-for-socket-connections.md)
- [How do I remove Portainer?](/2.33-lts/faqs/installing/how-do-i-remove-portainer.md): This will guide you through removing Portainer from Docker Standalone, Docker Swarm and Kubernetes environments.
- [How can I deploy the Portainer Agent on a Swarm cluster with Linux and Windows nodes?](/2.33-lts/faqs/installing/how-can-i-deploy-the-portainer-agent-on-a-swarm-cluster-with-linux-and-windows-nodes.md)
- [Portainer fails to deploy on Vultr's VKE platform](/2.33-lts/faqs/installing/portainer-fails-to-deploy-on-vultrs-vke-platform.md)
- [Does Portainer support Podman?](/2.33-lts/faqs/installing/does-portainer-support-podman.md)
- [I just installed Portainer but I can't access the UI, how do I fix this?](/2.33-lts/faqs/installing/i-just-installed-portainer-but-i-cant-access-the-ui-how-do-i-fix-this.md)
- [Does Portainer support containerd?](/2.33-lts/faqs/installing/does-portainer-support-containerd.md)
- ["Your Portainer instance has timed out for security purposes" error fix](/2.33-lts/faqs/installing/your-portainer-instance-has-timed-out-for-security-purposes-error-fix.md)
- [Can I use internal authentication and external authentication at the same time?](/2.33-lts/faqs/installing/can-i-use-internal-authentication-and-external-authentication-at-the-same-time.md)
- [Updating, upgrading and downgrading](/2.33-lts/faqs/upgrading.md): Help with updating, upgrading or downgrading your Portainer installation.
- [How do I update Portainer to the latest version?](/2.33-lts/faqs/upgrading/how-do-i-upgrade-portainer-to-the-latest-version.md)
- [Can I upgrade from Portainer Community Edition to Portainer Business Edition?](/2.33-lts/faqs/upgrading/can-i-upgrade-from-portainer-community-edition-to-portainer-business-edition.md)
- [After updating, why doesn’t my version number match the latest version?](/2.33-lts/faqs/upgrading/after-upgrading-why-doesnt-my-version-number-match-the-latest-version.md)
- [Why does Portainer keep prompting me to update?](/2.33-lts/faqs/upgrading/why-does-portainer-keep-prompting-me-to-upgrade.md)
- [Why have my agents stopped working after updating Portainer?](/2.33-lts/faqs/upgrading/why-have-my-agents-stopped-working-after-upgrading-portainer.md)
- [Can I upgrade an environment from Docker Standalone to Docker Swarm?](/2.33-lts/faqs/upgrading/can-i-upgrade-an-environment-from-docker-standalone-to-docker-swarm.md)
- [Can I downgrade from Portainer Business to Portainer CE?](/2.33-lts/faqs/upgrading/can-i-downgrade-from-portainer-business-to-portainer-ce.md)
- [Why do my users no longer have access after upgrading to BE from CE?](/2.33-lts/faqs/upgrading/why-do-my-users-no-longer-have-access-after-upgrading-to-be-from-ce.md)
- [How can I roll back to a previous version of Portainer?](/2.33-lts/faqs/upgrading/how-can-i-roll-back-to-a-previous-version-of-portainer.md)
- [Licensing](/2.33-lts/faqs/licensing.md): Information on licensing, including Business Edition pricing, how to buy more nodes, and how to upgrade or renew your subscription.
- [What is a node for licensing purposes?](/2.33-lts/faqs/licensing/what-is-a-node-for-licensing-purposes.md)
- [How do I add more nodes to my license?](/2.33-lts/faqs/licensing/how-do-i-add-more-nodes-to-my-license.md)
- [How do I renew my subscription?](/2.33-lts/faqs/licensing/how-do-i-renew-my-subscription.md)
- [What is the pricing for Business Edition?](/2.33-lts/faqs/licensing/what-is-the-pricing-for-business-edition.md)
- [How do I enter my Portainer Business license into Portainer CE?](/2.33-lts/faqs/licensing/how-do-i-enter-my-portainer-business-license-into-portainer-ce.md)
- [How can I move my license from one instance to another?](/2.33-lts/faqs/licensing/how-can-i-move-my-license-from-one-instance-to-another.md)
- [Is there a way to specify the license at the command line?](/2.33-lts/faqs/licensing/is-there-a-way-to-specify-the-license-at-the-command-line.md)
- [Can I use the same license key / Portainer instance across Dev, QA and Prod environments?](/2.33-lts/faqs/licensing/can-i-use-the-same-license-key-portainer-instance-across-dev-qa-and-prod-environments.md)
- [Can I use the same license key / Portainer instance across my private network and my public network?](/2.33-lts/faqs/licensing/can-i-use-the-same-license-key-portainer-instance-across-my-private-network-and-my-public-network.md)
- [License already applied error](/2.33-lts/faqs/licensing/license-already-applied-error.md)
- [My Portainer Extensions license has expired. What can I do?](/2.33-lts/faqs/licensing/my-portainer-extensions-license-has-expired.-what-can-i-do.md)
- [A valid authorisation token is missing error](/2.33-lts/faqs/licensing/a-valid-authorisation-token-is-missing-error.md)
- [Can we add our Business Edition license to Portainer running in Docker Desktop Extension?](/2.33-lts/faqs/licensing/can-we-add-our-business-edition-license-to-portainer-running-in-docker-desktop-extension.md)
- [Switching from Trial License to 3 Free Nodes License](/2.33-lts/faqs/licensing/switching-from-trial-license-to-3-free-nodes-license.md)
- [I want to use my License in a different environment. How do I do this?](/2.33-lts/faqs/licensing/i-want-to-use-my-license-in-a-different-environment.-how-do-i-do-this.md)
- [Why isn’t my 3- license key working?](/2.33-lts/faqs/licensing/why-isnt-my-3-license-key-working.md)
- [How do I renew my 3 nodes free license?](/2.33-lts/faqs/licensing/how-do-i-renew-my-3-nodes-free-license.md)
- [How do I renew my 5 nodes free license?](/2.33-lts/faqs/licensing/how-do-i-renew-my-5-nodes-free-license.md): If you have a 5 nodes free license that is about to expire then complete our form to request a renewal.
- [Troubleshooting](/2.33-lts/faqs/troubleshooting.md): Check here for help with common issues and how to troubleshoot your Portainer installation.
- [Access and authentication](/2.33-lts/faqs/troubleshooting/access-and-authentication.md)
- [How can I switch back to internal authentication?](/2.33-lts/faqs/troubleshooting/access-and-authentication/how-can-i-switch-back-to-internal-authentication.md)
- [I enabled "Force HTTPS only" and now I'm locked out of Portainer. How do I get back in?](/2.33-lts/faqs/troubleshooting/access-and-authentication/i-enabled-force-https-only-and-now-im-locked-out-of-portainer.-how-do-i-get-back-in.md)
- [How do I reset my Portainer password?](/2.33-lts/faqs/troubleshooting/access-and-authentication/how-do-i-reset-my-portainer-password.md)
- [Client sent an HTTP request to an HTTPS server](/2.33-lts/faqs/troubleshooting/access-and-authentication/client-sent-an-http-request-to-an-https-server.md)
- [Unable to Authenticate After Portainer Update](/2.33-lts/faqs/troubleshooting/access-and-authentication/unable-to-authenticate-after-portainer-update.md)
- [Unable to Login via LDAP in Portainer](/2.33-lts/faqs/troubleshooting/access-and-authentication/unable-to-login-via-ldap-in-portainer.md)
- [LDAP Groups are not auto-populating Portainer teams](/2.33-lts/faqs/troubleshooting/access-and-authentication/ldap-groups-are-not-auto-populating-portainer-teams.md)
- [Agents and environment management](/2.33-lts/faqs/troubleshooting/agents-and-environment-management.md)
- [How can I move existing Edge Agent deployments to a new Portainer Server instance?](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/how-can-i-move-existing-edge-agent-deployments-to-a-new-portainer-server-instance.md)
- [Why can't my agents communicate with Portainer on Swarm?](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/why-cant-my-agents-communicate-with-portainer-on-swarm.md)
- [Why has my Environment IP not updated after I changed it?](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/why-has-my-environment-ip-not-updated-after-i-changed-it.md)
- [Why is my Portainer Edge Agent using a large amount of memory?](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/why-is-my-portainer-edge-agent-using-a-large-amount-of-memory.md)
- [Troubleshooting Edge Agent Connection Issues](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/troubleshooting-edge-agent-connection-issues.md)
- [How do I change the way I connect to an environment without losing my existing stacks?](/2.33-lts/faqs/troubleshooting/agents-and-environment-management/how-do-i-change-the-way-i-connect-to-an-environment-without-losing-my-existing-stacks.md)
- [Stacks, deployments and updates](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates.md)
- [Why do relative bind mounts appear empty after updating a stack that was deployed from Git?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/empty-relative-bind-mounts.md)
- [How do automatic updates for stacks/applications work?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/how-do-automatic-updates-for-stacks-applications-work.md)
- [How does the image update notification icon work?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/how-does-the-image-update-notification-icon-work.md)
- [Can I build an image while deploying a stack/application from Git?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/can-i-build-an-image-while-deploying-a-stack-application-from-git.md)
- [Why don't custom standalone app templates show when using Docker Swarm?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/why-dont-custom-standalone-app-templates-show-when-using-docker-swarm.md)
- [How do I configure Portainer's GitOps features to authenticate to a Bitbucket repository?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/how-do-i-configure-portainers-gitops-features-to-authenticate-to-a-bitbucket-repository.md)
- [Why are stack deployment times slow?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/why-are-stack-deployment-times-slow.md)
- [Environment Variable Management in Docker: .env vs. stack.env](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/environment-variable-management-in-docker-.env-vs.-stack.env.md)
- [How do I recover orphaned stacks from a previously deleted environment?](/2.33-lts/faqs/troubleshooting/stacks-deployments-and-updates/how-do-i-recover-orphaned-stacks-from-a-previously-deleted-environment.md)
- [UI and features](/2.33-lts/faqs/troubleshooting/ui-and-features.md)
- [Why can't I use the console with my container?](/2.33-lts/faqs/troubleshooting/ui-and-features/why-cant-i-use-the-console-with-my-container.md)
- [Exposed ports in the container view redirect me to 0.0.0.0. What can I do?](/2.33-lts/faqs/troubleshooting/ui-and-features/exposed-ports-in-the-container-view-redirect-me-to-0.0.0.0.-what-can-i-do.md)
- [Why is a feature only available in Portainer Business Edition?](/2.33-lts/faqs/troubleshooting/ui-and-features/why-is-a-feature-only-available-in-portainer-business-edition.md)
- [Runtime and Resource sliders are not showing the set value on ARM](/2.33-lts/faqs/troubleshooting/ui-and-features/runtime-and-resource-sliders-are-not-showing-the-set-value-on-arm.md)
- [Why doesn’t the Portainer UI load inside an iframe?](/2.33-lts/faqs/troubleshooting/ui-and-features/why-doesnt-the-portainer-ui-load-inside-an-iframe.md)
- [Why can I not see an update option within the UI?](/2.33-lts/faqs/troubleshooting/ui-and-features/why-can-i-not-see-an-update-option-within-the-ui.md)
- [Logs, errors and debugging](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging.md)
- [Unable to Access Pod Logs in My k0s Cluster](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/unable-to-access-pod-logs-in-my-k0s-cluster.md)
- [Can you view deleted container logs in Portainer?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/can-you-view-deleted-container-logs-in-portainer.md)
- [How can I get the logs for Portainer itself?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/how-can-i-get-the-logs-for-portainer-itself.md)
- [Why can't my users see anything in the environment they have access to?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/why-cant-my-users-see-anything-in-the-environment-they-have-access-to.md)
- [Why do I see a lot of TLS handshake errors in my Portainer and/or Agent logs?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/why-do-i-see-a-lot-of-tls-handshake-errors-in-my-portainer-and-or-agent-logs.md)
- ["Failed to get license info" or "Unable to retrieve license info" message with valid license](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/failed-to-get-license-info-or-unable-to-retrieve-license-info-message-with-valid-license.md)
- [What does a 500 error code mean?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/what-does-a-500-error-code-mean.md)
- [Why is my console closing after a certain time?](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/why-is-my-console-closing-after-a-certain-time.md)
- [“Failed logging user activity” error in Portainer](/2.33-lts/faqs/troubleshooting/logs-errors-and-debugging/failed-logging-user-activity-error-in-portainer.md)
- [Certificates and security](/2.33-lts/faqs/troubleshooting/certificates-and-security.md)
- [How to enable/disable image Up-to-date indicator](/2.33-lts/faqs/troubleshooting/certificates-and-security/how-to-enable-disable-image-up-to-date-indicator.md)
- [How can I use my custom certificate authority (CA) with Portainer?](/2.33-lts/faqs/troubleshooting/certificates-and-security/how-can-i-use-my-custom-certificate-authority-ca-with-portainer.md)
- [Registry and image management](/2.33-lts/faqs/troubleshooting/registry-and-image-management.md)
- [Why is my node count higher than it should be?](/2.33-lts/faqs/troubleshooting/registry-and-image-management/why-is-my-node-count-higher-than-it-should-be.md)
- [I am unable to push an image to an AWS Elastic Container Registry](/2.33-lts/faqs/troubleshooting/registry-and-image-management/i-am-unable-to-push-an-image-to-an-aws-elastic-container-registry.md)
- [Contributing](/2.33-lts/faqs/contributing.md): If you've found a bug or would like to see a feature added to Portainer, here's how you can contribute.
- [How do I report a bug?](/2.33-lts/faqs/contributing/how-do-i-report-a-bug.md)
- [How do I raise a feature request?](/2.33-lts/faqs/contributing/how-do-i-raise-a-feature-request.md)
- [How do you decide which bugs and features to work on first?](/2.33-lts/faqs/contributing/how-do-you-decide-which-bugs-and-features-to-work-on-first.md)
- [How do I log a Support Request?](/2.33-lts/faqs/contributing/how-do-i-log-a-support-request.md)
- [Known issues](/2.33-lts/faqs/known-issues.md): A directory of known issues in Portainer, including affected versions, fixes, and workarounds.
- [Edge stacks do not support authenticating to deploy applications from private registries](/2.33-lts/faqs/known-issues/edge-stacks-do-not-support-authenticating-to-deploy-applications-from-private-registries..md)
- [Known issues with VMware](/2.33-lts/faqs/known-issues/known-issues-with-vmware.md)
- [Groups info issue with OAuth using Microsoft AD](/2.33-lts/faqs/known-issues/groups-info-issue-with-oauth-using-microsoft-ad.md)
- [Resource limits in a compose file are not applying](/2.33-lts/faqs/known-issues/resource-limits-in-a-compose-file-are-not-applying.md)
- [Hardware Acceleration GPU button is missing](/2.33-lts/faqs/known-issues/hardware-acceleration-gpu-button-is-missing.md)
- [Unable to update environment variables when running on Synology NAS](/2.33-lts/faqs/known-issues/unable-to-update-environment-variables-when-running-on-synology-nas.md)
- [Unable to remove the Group Configuration from Active Directory authentication configuration](/2.33-lts/faqs/known-issues/unable-to-remove-the-group-configuration-from-active-directory-authentication-configuration.md)
- [Nomad Jobs only displays Service Jobs](/2.33-lts/faqs/known-issues/nomad-jobs-only-displays-service-jobs.md)
- ["Image not found on registry" error when upgrading from CE to BE or self-updating on Synology NAS](/2.33-lts/faqs/known-issues/image-not-found-on-registry-error-when-upgrading-from-ce-to-be-or-self-updating-on-synology-nas.md)
- [MicroK8s Known Issues](/2.33-lts/faqs/known-issues/microk8s-known-issues.md): This article details some of the known issues we have discovered when working with the MicroK8s functionality in Portainer. This list may change over time as we find more issues and fix existing issue
- ["Unauthorized" error when pushing images to ACR with Service Principal account](/2.33-lts/faqs/known-issues/unauthorized-error-when-pushing-images-to-acr-with-service-principal-account.md)
- ["Invalid certificate file" error when browsing empty Azure Container Registry](/2.33-lts/faqs/known-issues/invalid-certificate-file-error-when-browsing-empty-azure-container-registry.md)
- [Environments not loading with Docker Engine 29.0.0](/2.33-lts/faqs/known-issues/known-compatibility-issues-with-docker-engine-29.0.0.md)
- [Docker Compose files including build steps fail](/2.33-lts/faqs/known-issues/docker-compose-files-including-build-steps-fail.md)
- [Getting support](/2.33-lts/faqs/getting-support.md): Still need help? Here's how you can find out more, and get support from our team and community.
- [Where can I find the documentation for Portainer?](/2.33-lts/faqs/getting-support/where-can-i-find-the-documentation-for-portainer.md)
- [How to get support for Community Edition and 5 Nodes Free Users](/2.33-lts/faqs/getting-support/how-to-get-support-for-community-edition-and-5-nodes-free-users.md)
- [How to get support for Business Edition Customers with a subscription](/2.33-lts/faqs/getting-support/how-to-get-support-for-business-edition-customers-with-a-subscription.md)
- [Which versions of Portainer do you provide support for?](/2.33-lts/faqs/getting-support/which-versions-of-portainer-do-you-provide-support-for.md)